We accept various payment methods, such as Bank Transfer (Online Transfer/ATM Transfer/Cash Deposit), or DuitNow QR Pay (any bank & e-Wallet), or Billplz (Automatic Activation), or Credit/Debit Card.
You may choose whichever method that suits you most, below :
If you wish to pay directly to our bank accounts (using Online Transfer, ATM Transfer, or Cash Deposit), below are our bank account details :
DuitNow QR is Malaysia’s National QR Standard established by PayNet under the BNM’s Interoperable Credit Transfer Framework.
Through DuitNow QR’s interoperability, any compliant QR Code can take payments from any participating Banks and e-Wallets.
Below are list of banks & eWallets that offer DuitNow QR transfer :
If you have Maybank bank account, you can install
Maybank MAE App which you can download from Maybank official website ( or Google Play ).
Once downloaded, kindly follow the below steps :
Step 1
Launch the Maybank MAE App , tap on QRPay.
Step 2
Scan our DuitNow QR code.
Step 3
Key-in the amount and complete the transaction.
Step 4
Once paid, please email your payment details & slip to sales@netkl.com or just submit your Ticket HERE.
If you want your new purchase to be activated on the spot, you may pay using Billplz.
For this, you need to login to your Client Area .
It's easy. Just follow the below steps :
Step 2
Click on 'Invoices'
Step 3
Click on the Invoice Number or 'Unpaid' button.
Step 4
At 'Choose Payment Method', kindly choose 'Billplz'
Step 5
Click on this 'Pay Now' button.
Step 6
And you may choose any bank you prefer.
i) Each Time After Making Payment (be it Online Transfer, ATM Transfer, Cash Deposit, QRPay, Billplz, PayPal, or Available Credit), Client Must Email Payment Details Separately To sales@netkl.com, or, Submit Ticket HERE Immediately. Do Not Rely on the Bank's (or PayPal's) Notification, Because Their Notification Sometimes Reach Us Very Late, or, Never Reach Us At All.
ii) After sending Us An Email to support@netkl.com , or, Submit Ticket HERE, You Should Receive an Auto-Generated Email Reply (with A Ticket Number) within 5-15 minutes. If You Receive this Ticket Number, That Means, Your Email Has Reached Us Safely. If Your Issue Has Not Been Resolved Yet, Please Do Not Close This Ticket, Until Our Staff Replies To It. (We Normally Reply Within 15-60 minutes, or sometimes even faster!).
iii) However, If You Do Not Receive Our Ticket Number After 15 Minutes, This Means that Your Email Did Not Reach Us Safely. In This Situation, Please Give Us A Call to Follow-Up (Our Hotline is : +603 4813 7128. Please DO NOT Wait For Hours/Days Before You Call Us to Follow-Up (Especially When Your Payment Is Urgent). Call Us Immediately! Otherwise, NetKL Will Not Be Held Responsible For Any Loss Caused By Failure to Activate/Renew Your Required Service On Time.
iv) If you Make Payment via Billplz, Credit/Debit Card, SenangPay, PayPal, or Available Credit (in your Billing); You Will Receive a Receipt of Your Payment Automatically (sent by our System), however, the Service(s) You Are Trying to Activate/Renew Still Need to be Updated (Activated/Renewed) Manually by our Staff, therefore, please Send the Payment Proof to support@netkl.com , or, Submit Ticket HERE as usual, to Avoid any Delay in Activating/Renewing your Required Service.
v) Please note that; our Main Communication Method is only via Email ( support@netkl.com ), or, Ticketing System HERE, because that Email is Monitored at all times (24x7). SMS/Watsapp/Facebook Messaging are not encouraged, because they are seldom monitored. However, if you Do Not receive our Auto-Generated Email Reply (with Ticket Number) within 15 minutes, You Must Call our Hotline : +603 4813 7128 immediately, to Avoid any Delay in Service Activation/Renewal.
vi) By making Payment to NetKL's account; You Signify that You Have Read & Understood the Above Terms, and NetKL will Not be Held Responsible for Any Loss Incurred, Resulting from your Failure to Adhere to the above Terms.
Let's Livechat with our Customer Support now, for more info/clarification
© 2004 ~ 2024 NETKL NETWORK PLT (LLP0027483-LGN) No. 2, Jalan Pudu Impian, 56100 Kuala Lumpur, Malaysia.Hotline : +603 4813 7128 (Call Only) (No SMS/Watsapp) | Email : sales@netkl.com or support@netkl.comWorking Days : Monday to Sunday (including Public Holidays) | Working Hours : 10am - 10pm (Email & Phone Support)
